Tap into Something Better: The Podcast

Nearly 30 years in Facilities Management has given Sajna Rahman more than experience — it’s given her perspective.
Speaker, coach, customer experience expert, and co-founder of Tomorrow Meets Today, Sajna has spent her career breaking barriers, mentoring future leaders, and challenging organisations to stop treating inclusion as a tick-box exercise.
In this episode of Tap Into Something Better, Sajna and Hannah explore:💡 Why equity and inclusion still get stuck in “tick-box” mode — and how to change it🧠 The mindset shifts that help women (and especially South Asian women) rise, without burning out🌟 “The Imposter Monster” — and why feeling uncomfortable is actually a sign of growth🤝 Building your “personal boardroom” to co-elevate with others instead of going it alone🚫 Why workplace culture has to outlast individual leaders — and how to make systemic change
Sajna brings honesty, humour, and hard-won wisdom to a conversation that proves: representation matters, mindset matters, and true culture change is always possible.
Check out Sajna on LinkedIn.
And find out how we support FM and workplace design companies to bring inclusivity and sustainability to the table.

Accessibility shouldn’t be an afterthought - and Luis Canto e Castro is here to prove why.
Founder of Unstoppable Living Limited, multi-award-nominated accessibility consultant, coach, and disability advocate, Luis is known for his fearless honesty and his mission to make inclusion real, practical, and impactful.
In this episode of Tap Into Something Better, we dive into:
Why accessibility has to be built in from the start - not retrofitted later at huge cost
The surprising digital barriers costing businesses billions in lost revenue (and how to fix them)
Why “reasonable adjustments” are anything but reasonable - and the policies that actually work
How AI is becoming an enabler for disabled professionals (and why it’s not about replacement)
Plus: why Luis thinks bringing your hobbies to work could transform culture
This is a conversation full of blunt truths, practical insights, and a fresh perspective on what it takes to move accessibility beyond tick-box exercises and into everyday business success.
 
Follow Luis on LinkedIn here
Check out more about The Tap Specialist here

Vulnerability, menopause, and a house built by women — meet the D&I leader breaking every mould.
Kat Parsons is the Group Head of Diversity, Equity & Inclusion at Centrica — and a force for change in some of the UK’s most male-dominated industries. In this episode, Kat shares why true inclusion starts with picking one big thing and going all-in, how a simple conversation about menopause unlocked cultural change in FM, and why vulnerability (with a dash of humour) is her secret leadership tool.
We also dive into the Female Design & Build Project — Kat’s audacious mission to renovate her home using an all-female team, from architects to asbestos surveyors. The result? A living case study proving women belong in every role, on and off the tools.
Whether you’re leading cultural change, advocating for underrepresented voices, or just love a good story about breaking the rules to get results — this conversation will leave you inspired (and maybe a little braver).
Follow Kat on LinkedIn here.

In this episode of Tap Into Something Better, Hannah is joined by the incredible Louisa Clarke - veteran, leadership coach, FM powerhouse, and all-round truth-teller. With nearly 30 years’ experience across the RAF, government, and commercial business, Louisa brings clarity and compassion to conversations many leaders still avoid.
Together they explore:
Why FM is such a powerful second career for veterans - and what still needs to change
The radical case for supporting women through menopause and perimenopause
Why older women and career changers are being excluded from the D&I narrative
How to retain female leaders after you’ve promoted them
And yes, why every office needs a dog
It’s real, it's relatable, and it’s a must-listen for anyone designing, managing, or leading workplace culture.
 
Follow Louisa on LinkedIn
Or check out The Human Centric Workplace

In this episode of Tap Into Something Better, Hannah Freeman Jarvis sits down with workplace strategist, author, and co-founder of The Human-Centric Workplace, Simone Fenton Jarvis.
Together they go far beyond the yoga mats and fruit bowls to talk about the real shifts companies need to make if they want to build workplaces that truly serve people - not just policies or productivity metrics.
Expect honest conversation, real-world insights, and the kind of practical thinking that challenges the status quo.
We cover:
Why “return to office” is one of the most damaging buzzwords in workplace culture
The disconnect between what employees want vs. what they need, and how to close the gap
The role of tech, design, self-awareness, and (yes) therapy in building better spaces
How to spot whether a workplace is inclusive the second you walk through the door
If you work in FM, HR, culture or leadership - or you're just tired of performative workplace culture - this episode is a must-listen.
 
Follow Simone on LinkedIn
Or check out The Human Centric Workplace

Neurodivergent brains weren’t built for beige offices and background noise. In this bold first episode, Hannah chats with Andie Donaldson Smith about flexible working, self-awareness, and what it really takes to design workplaces that work for actual humans.
Listen now, and if you’re an FM or workplace lead ready to build better, tap into our Trade VIP perks: thetapspecialist.co.uk/pages/tradevip
Follow Andie on LinkedIn